FAQ

Frequently Asked Questions (FAQs)

Welcome to Plur Patches' FAQ page! Here, you’ll find answers to common questions about our products, ordering process, and policies. If you don’t see what you’re looking for, feel free to contact us.

1. How to Apply Patches

Iron-On Patches:

Set your iron to medium-high heat (no steam).
Place the patch on the desired area.
Cover with a thin cloth and press firmly for 30-40 seconds.
Let cool and check adhesion. Repeat if necessary.

Sew-On Patches:

Place the patch on your garment.
Secure with pins or fabric glue before sewing.
Use a sewing machine or hand-stitch around the edges for durability.

2. Custom Order Process

Select "Custom Orders" from our menu.
Upload your design or describe what you need.
Choose size, colors, and backing type (iron-on, sew-on, Velcro).
Receive a proof for approval before production.
Production takes approximately X-X business days.
We ship your patches straight to you!

3. Shipping & Delivery Details

We offer domestic and international shipping.
Orders are processed within X-X business days.
Standard and expedited shipping options are available.
Tracking information is provided once your order ships.
Shipping costs vary based on location and order size.

4. Return & Exchange Policy

Due to the custom nature of our products, custom patches are non-refundable.
Pre-made patches can be returned or exchanged within X days if unused and in original condition.
If you receive a defective or incorrect item, contact us within X days for a resolution.

5. Care Instructions

Washing: Turn garment inside out and use cold water. Avoid high heat drying.
Iron-On Patches: Reheat with an iron if edges start lifting.
Sew-On Patches: Secure stitching ensures long-term durability.
Avoid Harsh Chemicals: Bleach and strong detergents may affect patch quality.

6. Bulk Order & Wholesale Information

We offer bulk discounts for X+ patches.
Wholesale partnerships available for brands, festivals, and retailers.
Contact us at [your contact email] for pricing and inquiries.

For any further questions, don’t hesitate to reach out to us via our Contact Us page!

FAQ